Medeco - Where Does Customer Service Begin

Service at Medeco® begins with our dedication to providing long-term security on each installation. Our staff of trained engineers and locksmiths is available to answer your questions with expertise, providing quick solutions. Service at Medeco also includes ongoing system support.

Medeco is dedicated to providing customers with the tools and resources to help them keep their systems dynamic and secure. Backed by a national network of service providers, customers' of Medeco systems have virtually unlimited professional resources available.

Call or email the Medeco Customer Representative that handles your special needs:

Residential, Commercial or Institutional
US Door Security Customer Service:
P.O. Box 3075
3625 Allegheny Drive
Salem, Virginia 24153-0330
Phone: 1-800-839-3157
Fax: 1-800-421-6615

Parking, Vending, Gaming, Pay Phone or OEM
Industrial Security/OEM Customer Service:
P.O. Box 3075
3625 Allegheny Drive
Salem, Virginia 24153-0330
Phone: 1-888-633-3261
Fax: 1-800-280-1660

Technical Services:
Phone: 1-800-548-8472
Fax: 540-380-1602

Medeco of Canada
141 Dearborn Place
Waterloo, Ontario N2J 4N5
Phone: 519.888.7000
Fax: 519.888.6134
Customer Service: 1-888-633-3264

International/Export
P.O. Box 3075
3625 Allegheny Drive
Salem, Virginia 24153-0330
Phone: 540.380.1603 or 540.380.1741
Fax: 540.380.1634